At Playa Chic, we strive to ensure our customers' satisfaction with their purchases. Please review our refund and exchange policy below:

1. **Refunds and Exchanges:**
- Used swimsuits are not eligible for return or exchange.
- Customers have 15 days from the date of purchase to request a refund for eligible items.

2. **Refund Request Process:**
- To request a refund, please contact our customer service team via email within the specified time frame. shopplayachic@gmail.com
- Refunds will be issued in the original form of payment.

3. **Return Shipping:**
- Customers are responsible for return shipping costs unless the item received was damaged or defective.

4. **Conditions for Refund:**
- Items must be in original condition with tags attached.
- Refunds will not be issued for used swimsuits.

5. **Exchange Policy:**
- We do not offer exchanges for used swimsuits.
- Exchanges for eligible items are subject to availability.

6. **Exceptions:**
- Refunds and exchanges are not applicable to used swimsuits.
- Final sale items are not eligible for return or exchange.

If you have any questions or require further assistance, please do not hesitate to reach out to our customer service team. Thank you for shopping at Playa Chic!